Shipping & Receiving

Want to save money? Learn about our inbound pallet stacking requirements. Ready to ship? Give us a day.


Shipping & Receiving


PFC strives to achieve excellent customer satisfaction.  We warehouse and distribute over 3,000,000 square feet of our finishing customers’ inventory from  2 locations.  24 hours notice is required prior to shipping an order.

Shipping Department hours are 8 am – 4pm. Please inform your freight carriers as PFC will not be responsible for chargebacks on waiting time or missed deliveries.


Inbound Shipment of Hardwood Flooring


Please email or fax a Packing List with delivery of unfinished hardwood flooring.

Click here for information on what is required on a Packing List. To avoid expensive unnecessary waiting, delivery appointments are required.


Outbound Shipments of Hardwood Flooring

24 – 48 hours notice is required to pull and ship orders.  Releases or shipping orders received before 12 pm will be available to ship the next business day.  If  Releases are received after 12 pm, add one more business day.


Freight Damages

If there are any freight damages, please note it on the delivery receipt, or in the case that most of the order is damaged please refuse the shipment.  We have no recourse with the trucking company if there is no documentation.  Please take photos of the damage if possible.


Scheduling is a critical element of the Shipping/Receiving department. PFC will not be responsible for any charges incurred for waiting times of unscheduled shipments.


Contact Information


Matt Hedrick - Shipping/Receiving Manager

Phone: 336-349-1994 ext. 105

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or

Rebecca Peoples - Inventory Control

Phone: 336-349-1994 ext. 108

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Shipping photo